FAQs

Can I amend my order?

Yes, please contact us via out contact page or out instagram to change this. Unfortunately if your item has already been shipped we cannot change the address.

An item I want is out of stock, when will it be restocked?

If the item is not returned to us it will not be restocked. The beauty with the items we source is that they are unique and one of a kind. We are constantly sourcing and restocking our website with similar style items so we would recommend keeping a close eye on our new in drops if there is something out of stock that you liked. Follow us on Instagram to see our stock before it goes live and to keep an eye on updates @sylkstore.

Do you sell men’s clothing?

Yes! We believe clothes do not hold a specific gender and can be worn by anyone. The majority of our items are modelled on a female model however a lot of the items we source are “menswear”. We include a ‘fits like size’ in the description for men’s & women's sizing. This helps for our customers to gauge if the item would be the right size and fit.

Why vintage?

Our focus is to be as sustainable as possible from the products we buy, down to the biodegradable packaging we use. This helps us to work towards being a circular brand and a cleaner world.

Buying vintage and secondhand clothing helps limit the amount of clothes that goes to landfill each year. Every time you choose to shop vintage over fast fashion you are helping to reduce the amount of carbon, water and waste footprints produced each year by the fashion industry.

A lot of vintage items have already stood the test of time and we are committed to sourcing classic, timeless, high quality pieces that will continue to serve you for many years.